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How to Pre Order

How to Pre Order

Pre order dresses are custom made dresses that are made to your chosen standard size and custom colour, depending on what certain brands are offering.

Theses dresses are made especially for you and are not in stock. Pre orders online are paid in full and require up to twelve weeks after confirmation of your order.

Rush orders are available for certain brands and will be delivered to you 6-8 weeks of your order being processed. All rush orders cannot be placed on line and must be approved by Sentani through emailing us at info@sentani.com.au

Order cancellations are explained by referring to the Pre Order Returns section.

Colours in Pre Order dresses may vary from production to production due to some fabrics being custom dyed or fabrics cut from different rolls of material. We strongly recommend all bridesmaids orders be placed together to prevent a mismatch of colours. Any late inclusions to a bridesmaids order must be confirmed with Sentani.

Pre Order dresses may require alterations as all manufactures will only provide standard sizes to their specific size chart.

Please refer to the How to Measure Yourself guide to work out your closest standard size. Our size ranges from a size 4-30 depending on the brand.

Online Pre Order Steps

  1. Look over our web site until you find the dress of your choice.
  2. Check to see what colours and sizes are offered by your preferred brand before finalising your decision.
  3. To make sure you have chosen the correct size for you, read over our How to Measure Yourself section. We recommend you have a second party to help you through this step.
  4. Once you are satisfied with your dress choice make your purchase.
  5. On receiving your order Sentani will check through all your requirements before sending you an order confirmation email.
  6. When your order has been confirmed with a purchase order number, date, size, colour and brand all you need to do is wait for your order to be delivered. We will take care of the rest.
  7. Any queries please do not hesitate to phone us on (07) 3216 1557 between the hours of 10am-6pm Australian Eastern standard time or email us at info@sentani.com.au