Please contact our team here, disclosing your order information and the reason for return. Once approved you can lodge the return at your local post office by sending the item to us at:
Shop 24/43 Lang Parade,
Milton, QLD 4064.
Please include your invoice/order information inside.
Returns and exchanges are to be posted back at the customer’s expense and are non refundable. If you utilised our “free shipping” on your order, this cost ($20 AUD) will be deducted from your store credit unless the item is faulty. If you have changed your mind (picked the wrong colour or size) on a full priced garment we will happily assist you in exchanging it for another product of the same value. Please include a pre-paid, pre-filled post satchel with your return, so that we can easily send you your exchanged dress.
Once we have received your item it will be inspected by our Quality Control team. We will issue you with store credit as long as the item is in its original condition (clean, unworn. un-altered, not damaged in any way, and with the tags intact). This store credit is valid for 1 year from the original order date and is non-transferrable.